Information about Jetts Whakatane
3120, Rotorua
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Jetts Whakatane: Opinions
Negative experience: Been to jetts 3 times only and need to pay 12 months worth of payments don't join if your know your moving out of town you will be paying them for nothing and if you do want to leave you have to pay the whole 12 months in full
Hi Kenneth,
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience and any inconvenience caused.
At Jetts Whakatane, we strive to offer flexible membership options that cater to a variety of needs. We understand that circumstances can change, such as moving out of town, and we want to ensure that our policies are fair and transparent. It sounds like there was a misunderstanding or a miscommunication regarding the terms of your membership.
We’d love to discuss this further and see how we can help resolve this issue for you. Please feel free to reach out to our club manager directly at your earliest convenience. Alternatively, you can contact us via the details on our website, and we’ll do our utmost to assist you.
Thank you once again for your feedback, and we hope to have the opportunity to make things right.
Kind regards,
The Jetts Whakatane Team
Fantastic experience: I was on holiday here for 1 month, so I signed up for month-month for that period. I used the place 3x per week and it was always clean, tidy, and all of the equipment worked well. It did get a bit congested when it was busy, but that's like any gym. I usually went at either 10am or 2pm and it was often empty, so it was awesome if you need two machines for supersets . Cancellation of the membership was straight forward and efficient, it was great value considering my short term. thanks Jetts.
Hi Sd, thank you for your amazing review and detailed feedback! We love to hear you enjoyed your time at Jetts!
Negative experience: Charged me money just for downloading the app while I never even subscribed to a membership. I tried to contact them but they have ignored me. Not trustworthy!
HI Lukas, thanks for reaching out! You are unable to get access to the App unless you are an active member with Jetts New Zealand and therefore would have needed to sign up online for a membership before getting access. Can you please email our membership team on membership@jetts.co.nz and they can assist you further. Thanks!
Positive experience: Love our Whakatane Jetts, staff are always friendly and welcoming. Good friendly vibe
Hi Bob, thank you for taking the time to leave a review for us at Jetts Whakatane. We're happy you enjoyed your visit! We are always more than happy to assist you if anything else comes up. Take care!
Negative experience: Worst gym ever. Equipment is old, and unsafe. Also the cleaning is questionable.
Hi Ferenc, thank you for your feedback and review and we are sorry to hear you feel this way. Can you please email our membership team on membership@jetts.co.nz with further details so we can investigate this further for you. Thanks!
Fantastic experience: Staff are very welcoming and easy going, very affordable and overall a good gym to get in there and do your mahi.
Hi Phoenix, thank you so much for your feedback! We're thrilled to hear that you enjoy your time at Jett's Whakatane
Fantastic experience: Jett's 24 hour fitness works out better for me as your day can be awesome to start after a 1 hour your pumped and ready for anything,best people best results and the personal trainers will help to reach your health and fitness goals.I'm
Hi Gaylene, that's great to hear! Thank you for the amazing feedback!
Fantastic experience: I like the gym instructors I like the people in the gym
Negative experience: Tried to call and got no answer so left a voice message and a text saying me and my work mates were traveling for work and looking for a temp pass and never going back to me. Very unprofessional.
Fantastic experience: Really enjoy my time at Jetts, nice comfortable space to work out, friendly staff & very clean! Members are down to earth!
Hi Tori, thank you for the great feedback! Have a great week.
Positive experience: All fine. Friendly. Good machinery. Just not much parking as Un front of a servo.
Hi Allessi, thank you for the awesome feedback!
Positive experience: Nice small gym that has most equipment that I needed. Cool staff.
Hi Kelley, thanks for the great feedback, have a great day!
Fantastic experience: Great little gym. I’m from Canada and here a short time, very easy to sign up at Jett’s for a limited time! Very clean and modern equipment! Friendly staff.
Fantastic experience: Great value for money
Hello Richard, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Fantastic experience: You can see yellow lupins in Spring season here.
Hello Manasi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Fantastic experience: Good Trainers and Equipment
Hello, thank you; we appreciate your feedback! Keep kicking goals and we will see you next time.
Positive experience: Could do with better maintenance of machines, but generally good and friendly.
Hello Victoria, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
Fantastic experience: Love the gym is following covid 19 guidelines to keep us all safe. Great environment to be in. Well maintained equipments
Fantastic experience: Good 24 hour access
Positive experience: Great place to workout
Fantastic experience: Good, so much cleaner after covid with the new cleaners has never been so clean and now you guys are changing them, probably cause of money. Ridiculous
Positive experience: average place and equipment for workout
Positive experience: Pretty good people. However gym is too small
Fantastic experience: Great gym with great staff and it's 24/7 and affordable
Fantastic experience: Give the team all the praise they deserve. Help, great and always encouraging.
Positive experience: Serves it's purpose for me and handy to home
Fantastic experience: Not too busy and i really enjoy going. $9.95 a week for a year will keep me going...hoping to see results soon
Fantastic experience: This has to be the best gym in the north island. The staff are just amazing and will look after you from the start. You will feel welcome and looked after. If you are looking for a gym, this is the gym for you.
Fantastic experience: Awsome
Fantastic experience: Go anytime. Great weight and fitness machines
Fantastic experience: Always open
Positive experience: Not Bad, cool little gym with everything you need, 24/7 and a good price
Positive experience: good range of exercise equipment
Leave your opinion about Jetts Whakatane:
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