Anytime Fitness

Negative experience: Emailed about signing up here with my nephew and if any deals was going on. I was told to come in and they could sort a deal out for the 2 of us. I asked em if they could tell me the deal/promotion via email but they insisted I come in and they’d sort us out. Came in and was referred to the deal on there website ‍♂️.

Fantastic experience: Fantastic service from Chris and the team at AF Te Atatu. Thank you. CJ

Fantastic experience: Well improved gym new equipment professional team up there Chris and Tom are good men and always there to help you out have been good to me I love this gym always clean My number one gym where my journey begin The Lab the team up there have very good people skills and very respectful for a character like me I can have my days thank you guys

Fantastic experience: Did a tour with the young girl that works there, Ashley. Was very sweet and kind definitely would recommend this facility for anyone looking for a new gym

Negative experience: so expensive. 4x more than city fitness and more dirty and outdated equipment. logic doesn't exist here

Negative experience: Not at all impressed with this gym. Very little personal care. Never felt comfortable walking in.

Negative experience: Had the same experience here as two others so seems to be a trend when wanting to cancel your membership. Phone and wrote to them requesting to cancel my membership, after a week of hearing nothing, i had to send a follow up email to confirm they had received it. It took them another week to get back to me (another payment also). When i got a reply it was with options to hold the membership which i declined. Still heard nothing back and am still following up (while still being charged). Completely unacceptable customer service.

Negative experience: Gym itself is good. Staff need to sort their communication out! Had nearly exact same experience as Chao Ma from his recent review. - 16/08/2024 - Send 2 week notice cancelling my open term contract - 20/08/2024 - No response, so followed up with an email. They tried to say I was in contract - but after some back and forth, I got them to check. Received written confirmation that my membership will be cancelled 2 weeks from my cancellation notice. -29/08/2024 - 10AM: Send email to confirm if my membership will be cancelled tomorrow 30th (2 weeks exactly) 4PM - Receive an ambiguous response saying my cancellation is pending and will have access until my membership is cancelled. 5:22PM - Call Gym to get confirmation on when my membership will be cancelled - Spoke to Chris and he said he will check and call me back. 6:30PM (they close at 7PM) - Call Gym back, speak to Chris again and I ask him again about my cancellation - this time he responds in a very rude tone to say they are very busy and will get back to me via email instead and rudely hangs up. I have joined other gyms before and have cancelled my membership before. I have never had this hard of a time to cancel a membership and have NEVER been spoken to like Chris has to me over the phone. He needs to seriously sort out his communication skills and maybe get someone else on your phones. Never recommending this gym to anyone and probably wont join anytime fitness again. Just solidified my decision to leave this gym

Negative experience: I don't usually give bad reviews, but this situation is becoming ridiculous. I feel completely scammed by what I thought was a reputable business. I sent out my membership cancellation request via email, titled “Membership Cancellation,” because I am moving. The office manager acknowledged my request. However, a couple of weeks later, I found out that I was still being charged after my membership was supposed to be canceled. Here's where it gets annoying: 2024/07/19: I sent an email requesting a refund for the overcharged fees. 2024/07/24: I hadn't received a response, so I called the office. The office manager sounded annoyed and said he would check with the accountant and hung up the call. 2024/07/29: The office manager never got back to me, so I sent a follow-up email. Unsurprisingly, there was still no reply. I understand a slow process, but completely ghosting me is unacceptable. It has been two weeks now, and the office manager hasn't replied to any of my emails or apologized for the mistake. I've told my friends in Te Atatu about this, and they mentioned having bad experiences with them too. They eventually switched to Club Physical Te Atatu. Anyway, I guess I’ll never get my money back. I’m sharing this so hopefully, you don’t have to go through the same hassle in the future.

Positive experience: Nice refresh, good staff, good equipment, and all around good atmosphere...plus has a heavy bag.

Fantastic experience: Very good gym !

Positive experience: The good thing about any time fitness is convenience open 24/7.

Positive experience: My review and information for us guys who start work early morning and get off late. Busy times are 7am-10am which are usually seniors and classes. Then 4pm-7pm are mostly school kids and people getting off work. Best time I find going to the gym is 5am before work, the gym is usually empty. For afternoon I usually go 6:30pm. Overall great gym, it’s a small space but if you get to the gym just map out and plan your workout and you should be just fine, I find that everyone is well going and they share the space really well.

Fantastic experience: Joined a month ago. Early morning best time to go as not to many people. Showers and toilets clean, All machines work and weight area tidy. Great atmosphere to train in. Can get busy 6am-7.30am

Negative experience: I cancelled my membership long time ago, but after 1 year, they started to charge my credit card again! And it’s not their first time doing this. What’s more cheeky is that when I contacted Anytime Fitness, the staff said they couldn’t help, asked me to contact their financial company directly. How hilarious it is!

Negative experience: Old equipment

Negative experience: Use to be a good gym but the vide has become boring

Positive experience: Great place to get a sweat on. Not the newest macines

Fantastic experience: Good gym has most equipment that you need to get going always parking and friendly people

Positive experience: Love it hope they extend the august deal

Positive experience: Small but sufficient

Fantastic experience: Love it

Fantastic experience: Great facility, all the equipment you'll need and never too packed

Fantastic experience: Excellent gym with great staff and a great environment. Clean and tidy with lots of parking

Positive experience: Good place to work out, but getting crowded now.

Fantastic experience: Very friendly and steps easy to join

Fantastic experience: Friendly staff and huuuge new gym!!! Probably best gym I've been to!

Fantastic experience: Fantastic staff, friendly environment, everything you need

Fantastic experience: Great place

Fantastic experience: Great place for toning down after Xmas holidays

Fantastic experience: Good facilities, bathroom includes individual shower and changing room. Hasn't been too busy when I've been

Fantastic experience: Very cool place. Do some weights then go downstairs and bulk up with some McDonalds

Positive experience: Anytime Fitness Gyms are super handy as they are literally everywhere in Australasia - all over the place and open all the time - no excuse not to go :) TAP one is not large but has a good selection of equipment and the place is always clean I never seem to find it overly busy so there is always access to equipment that you need

Fantastic experience: Nice small gym and really convenient if you live and work in the peninsula like I do. Has everything you need and is always clean.

Positive experience: Good local gym, with everything you need for a solid workout. Needs some boxing bags for the 5 star

Positive experience: Tempted to give a bad review so it doesnt get too popular. But gym is great. Has everything youd need and nothing you dont. Locals seem to have worked out when to avoid crowds so not often packed. Friendly staff.

Fantastic experience: Amazing place

Fantastic experience: Love being here

Fantastic experience: After an extensive review of 24 hour gyms i finally joined the best one.

Fantastic experience: Great little gym open all hours. Love it!

Positive experience: Really good but small gym. Kept very tidy and the staff and customers are friendly. Could do with a few more benches or machines

Positive experience: Has improved. Now has more equipment, enough to be useful for a full push-pull split. The staff are excellent, and the establishment listens to member's feedback.

Fantastic experience: This place rocks. High level of new equipment and helpful staff. Trainers available. Good rates. Electronic key system allows entry any time of day or night.

Fantastic experience: Love going to this gym. The trainers rock every day, the place is immaculate and the smell is my favourite. Thank you Jenny!

Positive experience: Very good gym for newcomers and veterans alike. Only thing holding it back is it's smaller size. Otherwise it's a top gym.

Fantastic experience: Safe place to work out. Slightly limited on equipment and not a lot of space, however if you pick your times right because this is 24hr access for members only you can pretty much have the Gym to yourself. Has showers as well! Cleaned everyday. Secure facility. No issues with stealing and no weirdos for that matter. Staff happy to help. Note: you can access any other Anytime fitness Gym with your swipe card after one month!

Fantastic experience: Great facilities.

Fantastic experience: Local...

Positive experience: Can't complain. Could do with a boxing bag if there was space.

Fantastic experience: Great gym

Positive experience: It's a great local gym with full facilities. Love that this is part of a wider chain and I have the option to use any of the other gyms if visiting. Great equipment, including virtual classes when you want them. Friendly staff to boot.