The Alaska Club West

Experiencia fantástica: Sharay Samuel with the call reservation center helped me and solved all my needs today. She was able to help me with registering for swim lessons and wellness treatments. I really appreciate all her help today. Thank you!

Experiencia fantástica: I was at the gym early one morning last month and saw Team In Training doing their class. They invited me to join. I had no idea what was involved. It is exactly what I needed to get me started with weight lifting. As an older athlete I know weight lifting is important, but I wasn’t sure how to get into it. Nate and the class is so good. I haven’t missed a 6am class in 4 weeks. That speaks volumes to how excellent the class is. Nate give instructions when need. The variety and intensity makes it a lot of fun. Thank You!!!!

Experiencia fantástica: Cheyenne was fantastic to work with!

Experiencia fantástica: Love the space, kind staff, and constant improvement the gym, overall a nice place to workout at

Experiencia fantástica: Sharay Samuel, Call Center Representative is always very helpful in getting my kids enrolled into monthly swim lessons. She makes sure to tell me the times in case the classes are not back to back and made us a family account for easier checkout.

Experiencia fantástica: I was reluctant at first to use a personal trainer but Nate Boehm quickly changed my mind. His professional demeanor, knowledge of what activities address my issues, and his upbeat attitude has made me an advocate for using a personal trainer. I highly recommend Nate and the Alaska Club Personal Trainer team.

Experiencia fantástica: Cheyenne was very professional and helpful in guiding me through my online access as well as helping become more familiar with your up and online portal.

Experiencia positiva: The loss of the club for women is sad. The women's locker room at the west club is no where near as nice. Also no real mat area to work out/stretch on the floor. Also the astroturf flooring is not nice. workout equipment etc is fine, but club needs upgrades

Experiencia fantástica: I enjoy the atmosphere, the other members and staff, clean locker rooms and equipment that is well maintained, not just as a member but as an employee too

Experiencia fantástica: I enjoy going to the Alaska Club. It’s always clean. Everywhere. Someone is always cleaning the machines. And that is very much appreciated. I never feel rushed. I never feel that someone is looking at this old lady and wondering why I’m there. I’ve used a personal trainer, Nate. He’s been excellent. He knows what I had for injuries prior to starting out w him and has been conscientious and careful with me in building up strength and balance. I have more sessions and look forward to them.

Experiencia fantástica: Nice gym with a super convenient location

Experiencia negativa: After leaving a 1-star review four years ago, I’m disappointed to say nothing has improved.. and if anything, things have gotten worse. The most frustrating change is the decision to permanently remove the basketball court at the Alaska Club West. In Alaska, especially during winter, there are only a few realistic ways for people to stay active and connected. Basketball is one of those ways, and that court wasn’t “unused space” it was packed daily. It was one of the only consistent places for members to exercise, socialize, and stay mentally and physically healthy through the darker months. Now it sounds like leadership, whether it’s the board or Robert Brewster believes replacing that court with a “spa” or “21+ area” is a better use of space. That decision makes it very clear where priorities are: luxury upgrades and profit-driven amenities over the needs of the actual members. This change has already affected a lot of people, and it’s going to affect even more especially those who pay for a membership primarily to play basketball. When a gym removes one of its most used athletic features, it stops being a fitness club and starts becoming something else entirely. If the CEO truly claims to have dedicated his life to health, fitness, and athletics, decisions like this are hard to understand; because this isn’t promoting athletic community..It’s removing it. Great job Mr.CEO ‍♂️

Experiencia negativa: Tore out the Womens Club without notice, multiple calls to membership and cannot get ahold of anyone. Why am I paying for a gym that no longer exists? Have been a member 30 years and kept membership during covid times to support a local business, despite their unmaintained outdated facilities and lack of diverse classes during non working day hours. Hot yoga studio has no showers. Definitely do not recommend.

Experiencia fantástica: Thank god I dont gotta worry about dumb kids sneaking in at night to use the basketball court anymore.

Experiencia fantástica: Love

Experiencia positiva: I think I’m being very kind and patient when I say it’s been interesting taking 3 yoga classes a week plus Pilates in the fitness room at West . Several times I’ve blocked off the door from fumes creeping under the woman’s side. It is especially tricky in shavasana trying to relax But…… with the freezing temps and no snow , it remains one of my only escapes.

Experiencia negativa: Trash since closing West Basketball court .

Experiencia negativa: My husband constantly complains they have no hot water. Its a weekly problem.

Experiencia negativa: I have enjoyed going to the Alaska club West for 3 years. Unfortunately, they made the decision to shut down the basketball court at the West club which is is a main reason myself and many others joined. They made the decision without any input from their members, and gave a 10 day notice. My girlfriend joined because of the benefit of the woman’s only side, which provided a safe environment to workout in. They are closing that as well. We will both be canceling our memberships if the closures follow through. The review will change if they don’t.

Experiencia negativa: They gave us 2 weeks notice that they are forever closing the basketball court. Many people, myself included, have played basketball there for decades, this group of guys playing here is the only reason I have a membership. There has never been anything Alaskan about the Alaska club, they have always maximized profits in a low competition environment in lieu of serving their members, Alaskans. -They have membership rules that are intentionally inflexible and borderline predatory, and allow for no seasonality. -The staff and leadership don’t seemed to be trained in customer service, rather corporate convenience. -They survive from a competent and aggressive sales team -Things are constantly broken. -Cleanliness is questionable. -Rates are high. I’m glad my time with them is over.

Experiencia negativa: With the sudden closing of the women side my girl friend has no safe comfortable place to work out this is unacceptable to take away women’s safe spaces and we will both be canceling our memberships!

Experiencia negativa: Absolutely predatory practices. Reviewed the contract and this should be illegal. 18 months locked in and fine print that will cost hundreds to cancel should your circumstances change. When people complain (as most miss such fine print intentionally crafted so) they reply woth gaslighting saying "sorry you were unhappy with the terms you agreed to". When the fine print is numerous convoluted and ambiguous writing. Which is why they only present the terms at time of sale, rather than posting terms on their site. Anyone that can sell such a contract is a morally bankrupt individual.... please, I implore you take this thing home and read it. This little snake had the audacity to think i was stupid enough to sign it.

Experiencia fantástica: I enjoy bringing my family here. I recommend this gym. My kids also love the playcenter. Nice, friendly staff and clean environment. Thank you!

Experiencia positiva: Good atmosphere, easy to get in and out, fairly clean and maintained well.

Experiencia negativa: Seems like the workers stand around do nothing but make excuses of why things aren’t done. The locker room ran out of towels and the only excuse was “the clean team called out”. Okay? Hire reliable people that can do the job or pay them a reasonable wage. I don’t pay $100 plus bucks a month for excuses nor does any other member. The high ups don’t do anything about it I know that for sure.

Experiencia fantástica: West club group power are the BEST way to hit all your muscle groups in a one hour workout!

Experiencia negativa: Just cancelled because of my belongings being stolen and they’re charging over $500 for cancellation fee. Small price to pay for making the mistake of thinking this place was a good one. I highly recommend the YMCA. $6 per swim versus $177/mo for lackluster everything.

Experiencia fantástica: Alli, she is the BEST, not only teaching the class, but as a person, she take the time to get to know you and cares for you. I been coming to the gy for the past 20 years on and off and never no one has invited me or take the time to explain what a class was, she reach out to me when I was leaving and start talking and that God to that I been coming to the class for almost two months!!

Experiencia fantástica: I recently worked out at West vs normally going to South club. I was pleasantly surprised by how clean and organized everything was.

Experiencia fantástica: I absolutely love this place they treat my kids very good and they are very friendly and Clean and are always very nice and friendly and welcoming

Experiencia fantástica: Great Zumba class tonight. Calories burned successfully!!!

Experiencia fantástica: Absolutely love this gym. It has just about any piece of equipment you could hope for, plus the gym stays open, so it’s nice to get in a little cardio while playing ball.

Experiencia fantástica: Motivation to work out can wane within 10min. This gym serves a large neighborhood. Many homes in walking distance. We say hello to each other and often comment about how much we like this centrally located, small gym. It has most of the same equipment as the South gym and a room for friends to gather and put in their own group work out routine. It has a tanning bed for light therapy in the dark of winter and walks off windows looking out at the trees and distant mountains.

Experiencia fantástica: Love working out at this location on the women’s side and being able to have the privacy.

Experiencia fantástica: Absolutely love The Alaska Club! From the moment I walked through the doors, I felt welcomed and at home. The staff is AMAZING—so friendly, knowledgeable, and always ready to help. Whether I have a quick question about equipment or need some advice on my workout routine, they’re always there with a smile and great guidance. The facilities are top-notch—everything is super clean, well-maintained, and there’s a great variety of equipment for every fitness level. I’ve tried their group fitness classes, and wow, they’re fantastic! The instructors are motivating, and you can tell they truly care about your progress. It’s not just a gym; it’s a community. I’ve made so many great connections here and look forward to my workouts every day. I genuinely love being part of The Alaska Club family, and I can’t recommend it enough to anyone looking for a place that feels like more than just a workout—it's a whole vibe! Keep up the amazing work, team! 5 stars all the way! ⭐⭐⭐⭐⭐

Experiencia positiva: This is about a year into having this membership, so here's my honest review... The gyms are great. They each have their own perks. The fact that this one is open 24/7 is very convenient for my personal and work life. Some things I have noticed over the time though, have been large amounts of people coming in during the night hours where there is no staff and utilizing the gym. Most of them respect the nature of gym, while very few like to horse around with the equipment. As for the wet/dry sauna rooms, I definitely understand why it would be closed during the dark hours with no staff on-site. But at the same time I believe that anyone who signs up for this membership is also responsible enough to utilize that area as well, I mean we pay for it. (again, I get it can be a safety or sanitation issue so its just a personal opinion). As for the price to utilize all 3 sites here in Anchorage, it does seem steep but at the same time you have to look at the amount of maintenance that comes into replacing equipment, laundry service, upkeeping of changing rooms, etc. Each gym I've been to has always been clean, and proper signs posted on broken equipment.

Experiencia fantástica: Чи тренуєте ви дітей віко 11 років?

Experiencia fantástica: The gym itself is nice, but parking is kind of awful. I don't typically do a review based on a parking lot and I'm probably telling on myself by parking near one door that apparently says no parking, but there was no cone where I parked, I simply took a parking spot that someone else had before me since I couldn't find parking anywhere in that parking lot after driving around three times and a guy says 'next time pay attention to the sign and cone'. Yes, I missed the sign, but I surely didn't miss a cone. It was his tone and no cone that kind of pissed me off and that I am new to the gym. And maybe he should be mad at the person who actually moved the cone, not me... 11/12 Edit review. The general manager called and was so friendly in explaining and understanding. That is what you call good service and great management. Serious kudos and thank you for that!

Experiencia fantástica: New member, Enrico from The Alaska Club helped set us up with a free week plus a free month. Professional and nice. Atmosphere is relaxed and including; lots of amenities and classes. Lea was also very nice. Set up a 12 month plan

Experiencia negativa: Are you aware that The Alaska Club is public access past staffed hours? That’s right! Why would you pay $120 a month to access the facility when you can have one of the many high school aged kids using the gym like a playground or homeless people leave the door open for you? Seriously, go here a few hours past closing and the door will be propped open so the kids can let their friends in or you’ll see them running back and forth to let their buddies through the door. It’s a complete joke. They’re loud, disruptive, treat the gym like a playground, slam equipment and cause issues. You’ll see broken equipment, weights, towels and garbage thrown everywhere. I was there last month and there was a kid on top of the hammer strength machine with his shirt off yelling. A homeless guy was wandering around making a mess in the locker room a few weeks after that. This is a constant issue and with what they charge for a membership, a complete joke. Alaska club charges Equinox prices for an LA fitness facility and a planet fitness experience. Brought this up to management and no resolution. I guess the “ we will fine you if you let in non members” sign up front is just a suggestion. Skip the membership, save your money and just show up here a few hours past when the front staff leave, the kids or homeless will let you right in.

Experiencia fantástica: Debbie’s Tuesday and Thursday yoga at West is great! Very relaxing, while you feel you got a workout. She is very welcoming and always has a positive and calming vibe in her class.

Experiencia positiva: I’ve had my membership here for years and love it. I like how clean it is and it has everything you need there. They are always trying to find ways to improve your experience as well. The only downside is I think you pay enough that you should be to access any facility.

Experiencia negativa: Nice gym but the manager Tasha needs more training on how she should treat her employees and customers. She's very unprofessional and got some serious attitude problem. She needs to go look for another job if she's lazy

Experiencia positiva: I went to Friday night Group Power with Vicky at West Gym. It was a good workout, thank you. But too hot with the heat going. After the third song, I peeked at the thermostat and it was 73 degrees with the heat running! Vicky said “don’t worry about the heat,,” but that was uncomfortable. Could you turn off the heat before class starts? Also it was hard to see Vicky because the lights above where she was standing were not on.

Experiencia negativa: Please hire a certified plumber to fix showers in women club locker. They are cold. I don’t know how someone should wait for the water to warm up, especially those of us who come to work out early and need to get ready for work, but after 10 minutes of waiting it was still cold. Also, not a single bottle of lotion in the locker room found. Please correct.

Experiencia fantástica: Love the community and so many options for exercises and classes depending on your goals

Experiencia fantástica: A very nice gym with great equipment. The people and staff are always friendly from my experiences. Always clean and locker room is great along with the other amenities. Open 24 hours is also very convenient for someone like me who works late. Basketball court is also nice.

Experiencia fantástica: The men's locker room at the West location was consistently cleaner than the one in the South. There were always fresh white towels available, unlike the yellowish ones at the South location.

Experiencia fantástica: Fun, friendly, and clean environment on the coed side of the gym for sure. Customer service is good, and plenty of equipment to go around. I super enjoy it.

Experiencia fantástica: My personal trainer, Austin, did a wonderful job of helping me reach my fitness goals. I would recommend him to anyone.

Experiencia fantástica: Ali is the best Group Power instructor! she’s great at keeping the work out up beat & positive!

Experiencia fantástica: Group Power with Alli R. Fantastic class and instructor who boosts the energy of the class and takes the time to know and encourage her participants!

Experiencia positiva: I was invited by management to provide a review, and to share any concerns prior to doing so. I did share those concerns and will discuss below. First, the good: Staff is great - very friendly, works diligently to keep towels stocked & premises clean. Trainers are great as well, willing to provide tips and leading a wide array of classes. Wide variety of equipment, but...one of my concerns was the diminishing number of stair climbers, my preferred cardio machine. Once there were eight, then six, then when I spoke to management, four. They've been steadily replaced by treadmills, which now number 18. One of those stair climbers has been out of service for over a week, and another failed this morning. Meanwhile only one treadmill was in use but both stair climbers were occupied. Another concern I shared was the running locker room joke about the lack of hot water in the showers. To the club's credit, this has been less of an issue since my call with a senior manager. Finally, I voiced concern that a few incidents left me with a feeling that the club managers weren't very concerned with the guest experience. So far I have no reason to change that opinion.

Experiencia fantástica: If you want a fantastic yoga class go to Xochitl F.. She is kinetically minded, cues well for upcoming moves and has a fun, dry sense of humor. You may not realize it until the next day but your body will feel it and thank you. She is a fantastic yoga instructor and has been a mainstay at the AK CLUB for years! LOVE HER!

Experiencia fantástica: My massage with Rose was really great. She was patient, kind, and helped me relax with some good laughs. She lightened up when she hit a sore spot and took the time to understand concerns I had. Also the hot steam towels were lovely and the lotion/oil she uses is neutral smelling (thank you) and my sensitive skin did just fine with it.

Experiencia fantástica: The West Gym is my favorite. Not to disparage the others, but West club is so warm and friendly. I love the classes there, too. I do have one small criticism though. I assume it's a staffing issue, but I've noticed the floor in the big workout room can be pretty dirty, even at 9:15 am. But all around, I just coming to this place!

Experiencia positiva: This is a bright, clean gym with many amenities and a variety of classes. I look forward to exercising here. It would help me if they removed some equipment and opened up more floor space for HIIT-type workouts.

Experiencia fantástica: It has been a very positive and energetic environment at the Alaska Club West and all the staff go above and beyond to make each visit pleasant and comfortable. I am always greeted with a smile and friendly attitude especially from Erick Hicks who help me with my membership sign up and the female staff at the women's side especially Cameryn and Bri at the front desk.

Experiencia fantástica: I would like to point out Kate Edge who typically is found at the front desk. Kate is an excellent and very helpful person to talk to. I am greeted with a giant smile and small conversation. Kate has shared with me new workouts she likes to try and also has offered very useful info when answering my questions. I hope to see more workers like Kate at the Alaska club. I’ve been coming here for 3+ years now and Kate has been there a long time and works so hard!!!

Experiencia fantástica: Julie's Pilates on the ball is amazing!

Experiencia fantástica: Had a Sunday yoga w Raquel, absolutely amazing session. We need more of yoga classes like that!!! Thank you Iveta

Experiencia fantástica: Shelley teaches an amazing Group Power class! All body muscle groups, functional strength training, very professional, and I am seeing the difference!

Experiencia negativa: Radio commercials are horrible please stop them.

Experiencia fantástica: Love Stacey’s enthusiasm. Great workout!

Experiencia fantástica: Wednesday night group fitness in the Anchorage West rocks!

Experiencia positiva: The West Club is a solid gym. (Pun intended)

Experiencia fantástica: I love the Alaska Club and the amazing instructors that teach at the west club.

Experiencia positiva: Ok gym Only competition is ak functional fitness in terms of equipment The dumbbells should go to 200 I think.

Experiencia fantástica: I’ve got nothing but good things to say about this location. Their customer service is good, facilities are clean and well maintained. Keep it up!

Experiencia fantástica: Hannah, personal trainer at the Alaska Club, is the best! She is so thoughtful in her workouts, she is mindful of personal abilities and really a big help to work on the full healthy body and mind experience!

Experiencia fantástica: Great full gym - all the equipment you would need. Extremely friendly staff. I'm from out of state and needed a gym for a couple of weeks and I can't recommend highly enough.

Experiencia fantástica: Jacque’ is an amazing instructor who has helped me with my fitness goals. Each week is a different workout so I am never bored.

Experiencia fantástica: Alaska club is a great, friendly, upbeat environment. I enjoy the yoga and Pilates classes. Debbie and Julie are great instructors. Basically all the instructors are great that I’ve had. We have enjoyed the club for 13 yrs. Front staff are friendly more now than before. It cost a bit more but you also get to enjoy the classes.

Experiencia positiva: I'm only writing this review because they sent me an email. Among the bad experiences that I have had and I have not given up because of a pseudo instructor who yelled at me into the microphone in the middle of class, "pathetic" that was what Leah K yelled at me, when I started and I had a Significantly overweight, that at the time I made my complaint and they only responded "I'm not going to talk about that" I will never forget that horrible experience because apart from that that woman was very rude and racist to me, making ridiculous and absurd comments about me culture and my nationality. But they didn't want to talk about that, the bosses of that pseudo instructor, who couldn't stop me from wanting to continue with my weight loss. I just stopped attending her class and I started doing my routines based on YouTube and Instagram videos, I don't want to have that woman in my life around again, it was a horrible traumatic experience and I don't wish this horrible experience to anyone else. I can only say that the facilities are good, not the best because of a lack of cleaning staff in the women's bathrooms. Broken appliances or machines take a long time to be repaired. I don't have anything to say about the classes because I don't go to any of them, only with Dana, who she is fantastic. Not other classes, I wouldn't want to have the horrible experience I had before. I just go do my thing without talking to anyone and that's it. That's all I can say about the West club. The location of the place is very good

Experiencia fantástica: I love the Ak Club West. From the moment you walk in, Blake is ready with a smile and his epic mullet- even at 6 am! The classes are the BEST; Melanie and Shelly are the most amazing, motivating, and fun spin instructors I have ever had. And when I'm through with my workout, I can walk down the hall to the Woman's club for a soak in the hot tub or a steam. I LOVE this place.

Experiencia negativa: This gym is by far the most greedy institution of its kind. After a bad experience at their club I requested to cancel. They will not do so without assessing fees that amount to half a year of membership dues. I asked the club to work with me take dues already paid as sufficient. They are threatening to send me to collections. No other gym in town will hand you a 7 page contract. I should have known better. Buyer beware. In this time of economic struggles do you really need to give your business to a facility that will not work with you and costs 2k per year?? Consider other options. Never again.

Experiencia fantástica: I have been a member of the Alaska Club for more than three years and use the West club exclusively because of the proximity to home. All the members and employees that I interact with on an almost daily basis have always been nice and welcoming. If I need help with a piece of equipment, there’s always somebody there to help me figure something out. I’m 63 years old and I don’t work out like all the young, really fit people that make up the majority of their clientele. Even so, I’ve never felt out of place or looked down upon because of my physical limitations. If anything, people are that much more willing to help me when I need it. Through the years, I have been a member of Curves, Planet Fitness, and the YMCA. No place made me feel more at home than the Alaska Club does. I look forward to my time at the gym every day. My health has improved tremendously and I’ve even lost a lot of weight. If you are on the fence about joining, I highly recommend become a member of the Alaska Club. I hope to see you in the gym.-Shelly

Experiencia negativa: The staff doesn’t explain the cancellation policy at all, so here it is. If you cancel there is a $150 fee, if you cancel within a year. And it doesn’t matter the reason. I cancelled because I was uncomfortable with the fact that cell phones are allowed to be used freely in the locker rooms and sauna. They have a rule that “you aren’t allowed to video or take pictures”. But of coarse anyone with a brain knows how easy it is to film without anyone noticing. And that people who would do such a thing are not going to be honest about it. There was no compassion whatsoever from the staff about my concern. The signs about cell phones aren’t clearly posted, or posted at all that I could find. And almost every person in the sauna had a phone out, either watching videos or making a call. Maybe I’m the crazy person who believes in privacy in a locker room. They also don’t prorate the month when you cancel, so I signed up on February 4th, and cancelled on March 3rd, and am forced to pay for the month. Plus the $150 cancelation fee. So it cost me $350 for three visits to the place , and when I realized how the rules were handled I cancelled. Nickel and diming is their specialty. I’ve never had service that bad anywhere.

Experiencia positiva: I only wish there were more women’s bars in the general lifting equipment, for grip safety. Edited: comment on the numerous TVs appears addressed.

Experiencia positiva: Very nice facility with good equipment, just make sure you don't go after work because there isn't that much equipment. 2 flat benches, 2 incline benches and one decline benches which were always occupied. I'd recommend going late at night or early morning/afternoon while everyone is working.

Experiencia fantástica: Clean, efficient use of space. Friendly staff.

Experiencia fantástica: I prefer the Alaska Club West over any of the other Alaska Club locations. I typically go around 6:45, 7am - it’s it’s just around the time the early risers begin to leave, and it gets a little less crowded. The staff is always friendly and does their best to greet you as you enter and exit the building. It’s more spacious in the free weights area, than any of the other locations, and it’s easy to make friends with other community members. It is a welcoming judge-free zone. I really appreciate that the club is always clean, locker rooms are kept well, and there’s not a single “messy” area of the gym. When bringing a guest, I bring them to this location specifically because of how spacious it is compared to the other clubs. Super satisfied with the service. Keep it up Alaska Club West!❤️

Experiencia fantástica: Awesome club to be a member of, the staff are welcoming, members social and state of the art equipment for whatever your fitness goals may be. What are you waiting for, run down to AK club and let’s begin your journey to a better you

Experiencia fantástica: I’ve been going to the Alaska Club West for 5+ years and it’s become a part of my daily routine. The gym has a friendly atmosphere with plenty of space to get your workout done. Throughout the pandemic, the Club has maintained a clean environment with towels always available. One area many of the members would like to see improvement is extending the hours of availability for the Sauna, Steam Room, and Basketball Court. We would love to have the hours open past 8pm again. This would provide more time for people after work to enjoy the amenities. One last unrelated comment is that this gym has the best water fountain in town!

Experiencia fantástica: I live near AKClub West, appreciate that it is open 24 hours around the clock. Membership professionals are friendly and attentive, and the front desk staff is also quite friendly. Most of all, my praise goes to the fabulous yoga instructors who offer a range of classes and who welcome and encourage all levels of participation. I have become a yogevangelist and encourage anyone and everyone to add the practice to their lives. It has helped me avoid back surgery and recover from knee surgery and has alleviated chronic pain I used to feel in my shoulders and ankles.

Experiencia positiva: Good sized gym, good range of equipment and free weights. Overall condition of the place is alright, things could be touched up. The club should bring back parking on both sides of the building, the front parking lot gets too packed and is poorly maintained. Damage to your vehicle wouldn't be uncommon, especially during break up season, the front parking lot gets pretty bad and the club did nothing to combat the issue. Very unwelcoming to guests and they aggressively steer you away from bringing in friends/guests even though they offer guest passes for $15/day. Too expensive overall but the best options in town.

Experiencia positiva: I enjoy working out at the Alaska club West. My only beef is the choice of the music. I prefer listening to soft rock ‘n’ roll when I work out and not the type of music that’s been playing.

Experiencia fantástica: Training with Stacey L is awesome. She keeps me motivated, focused and inspired. I can't imagine my workouts without her!

Experiencia fantástica: Positive: Professionalism , Quality This is by far the best and friendliest gym in Anchorage!!!! I talked with Erica and Charles, so helpful and welcoming. It was worth the ride past a closer gym to go to this gym. Just Awesome!!!

Experiencia fantástica: Enrico, Mimi, Tracey, and honestly all the staff at Alaska Club have made the years spent here amazing. They are kind, professional, real people who genuinely care about your success. The weight selection is great here as well. I live on East side but come here daily because of it.

Experiencia fantástica: Positive: Communication , Professionalism

Experiencia fantástica: The best place to come and train is over at the Alaska club west. I’ve been to other Alaska clubs and this one has all the equipment you would need for weightlifting and has amazing customer service! While we were here visiting they extended our membership because we were stuck since our ferry kept getting canceled. I had an awesome workout and enjoyed the company of the kind staff, don’t miss out on coming to Alaska club west!

Experiencia fantástica: Charles Goodman in membership is a gem of a guy. Thanks so much for the outstanding service!

Experiencia fantástica: Positive: Communication , Professionalism , Quality

Experiencia positiva: Staff is terrible here

Experiencia negativa: They are out for every last cent. I’ve never membered at a gym so desperate. Please pay very close attention when signing up for a membership. Even though I am now 4,000 miles away, I am still paying $80 a month. Unbelievable I’m very disappointed in you AK Club. You know this is wrong

Experiencia negativa: Terrible customer service. They don't answer the phone, or return calls. They charge for services that you don't want. I have tried to cancel services, but they keep charging. VERY EXPENSIVE, their billing practices are NOT transparent. You will be charged for services you did not ask for.

Experiencia negativa: Just like everyone else has said. Super sneaky with their membership and the fees. Once covid hit they gave me two options. Just keep paying and wait it out or I could suspend my payments but it would extend my contract (They were even sneaker with signing me up for a year long contract that the sales associate said I could cancel anytime, blatant lie and when I told them they said he is no longer working for them‍♂️) by the amount of time I suspended payments.

Experiencia positiva: This club is by far the best cared for club in the circuit. Alaska club has taken advantage of the poor competition in clubs for years and passes the expenses on to us. If west had a pool I’d only go there. AK club south the supposed “Nice” one is dirty and often shabbily resembles an elite club. Poor show for the most part. Nice work west in keeping with what the AK club thinks it is.

Experiencia fantástica: I have been going to this gym for a little over 1 year now. I would like to say they currently have such a friendly staff in all areas, childcare included. The gym is always clean and stocked with towels. Recently, there was an event that happened, details not needed. But let me say how professional Cherie, the operations manager was! I have rarely encountered such professionalism in handling a difficult issue. I continue to be happy with the services I receive at this facility and would recommend it to anyone who asks.