Chandler/Gilbert Family YMCA

Experiencia positiva: I love the YMCA because of what they stand for but they desperately need to return to pre-pandemic hours. There practically closed more than there open, 5am to 9pm Monday they Friday then shortened hours on the weekend.

Experiencia positiva: Critical: Communication If I had known they were going to limit their hours to 7:30c half day on Saturday and closed on Sunday, I never would have joined. And I’m paying full price! The “heated” pool just sits there and rots and the employees can’t even give you information on it. It’s close is about the only thing I can say at this point.

Experiencia positiva: Thank you for the owners response to my earlier critical review. Though I haven't personally inquired, I appreciate the direct rebuttal to my statements and I certainly can't say otherwise unless I come in myself. I know the Y has traditionally been helpful to community around it and I'm glad to see that tradition and culture continue. I will have to come and visit you in the summer! Previous 3 star review: A bit surprised that it's almost as expensive (for me) to get a membership there as it would be at Lifetime Fitness. I mean, I'm comparing and joining the Y is about $100 and joining Lifetime is $120......you'd expect better from the YMCA. Maybe they don't get funding or subsidies like they used to? Sad. Still, the gym looks great and it is a bit cheaper....not sure yet what I'll do in the end.

Experiencia positiva: Thank you for the owners response to my earlier critical review. Though I haven't personally inquired, I appreciate the direct rebuttal to my statements and I certainly can't say otherwise unless I come in myself. I know the Y has traditionally been helpful to community around it and I'm glad to see that tradition and culture continue. I will have to come and visit you in the summer! Previous 3 star review: A bit surprised that it's almost as expensive (for me) to get a membership there as it would be at Lifetime Fitness. I mean, I'm comparing and joining the Y is about $100 and joining Lifetime is $120......you'd expect better from the YMCA. Maybe they don't get funding or subsidies like they used to? Sad. Still, the gym looks great and it is a bit cheaper....not sure yet what I'll do in the end.

Experiencia fantástica: Positive: Communication , Professionalism , Quality

Experiencia positiva: Clean. Favorite gym in valley

Experiencia fantástica: I was using the facility while visiting. The staff were welcoming and very helpful! The gym was very clean too with a variety of machines and weights

Experiencia fantástica: Our family sports place. For workout and fun for the kids. Child watch is amazing.

Experiencia fantástica: I never thought I'd see the day where my grandkids were not only happy to swim, but could swim independently! I am so grateful for the swim lessons provided by the YMCA and the wonderful instructors that teach the class. I would like to personally thank Zoe for not only having the patience to teach my toddlers how to swim, but also the safety tips like how to get out of the water, how not to run around water, how to float when you're tired, etc. Her expertise and leadership is illustrated throughout her staff-- which is why I trust them all to teach my grandkids (and me) how to swim. There are so many other wonderful things about the YMCA, from the greetings you get from staff, the Preschool, the Parents Night Out, the gym, classes, etc., but swimming was near and dear to my heart for various reasons. Zoe I will forever be grateful for you as your guidance not only built confidence, but also taught them how to trust the instructors and more importantly themselves.

Experiencia fantástica: A good portion of that time was spent training for the Tempe Triathlon on 9/16/18. . I would love to enjoy the amenities with my family

Experiencia fantástica: Friendliest, most thoughtful staff. Cleanest most inviting atmosphere. They surpass ALL other locations at every turn.

Experiencia fantástica: I have been a member for about a year. A good portion of that time was spent training for the Tempe Triathlon on 9/16/18. Great pool availability, and the cycle studio was also very helpful during the heat of the summer. The staff is great and always helpful.

Experiencia fantástica: Love the Child care it is amazing

Experiencia fantástica: Great

Experiencia fantástica: Love this place and so does my son. If you are looking for after School care or summer camp this is the place to go. Great staff and always keeping the kids engaged. My son is having a blast and that is what matters the most. Check it out.

Experiencia fantástica: Something for everyone, with a great staff and wonderful events happening all the time

Experiencia fantástica: Love love love the Chandler/Gilbert YMCA! The early learning staff with Mrs Pat is fantastic! The school age is fantastic with Mrs Brittany! They are very accommodating and always keep us well informed!

Experiencia fantástica: If you are a new family to the area, this is a great place to work out, sign up for classes or register your children for activities. Nice staff and great value for your money.

Experiencia fantástica: Lovely, caring and dedicated staff! Great facility and wonderful with kids.

Experiencia fantástica: Great y

Experiencia fantástica: Friendly staff! Kids' activities are geared toward younger ages, so get a valley-wide membership and check out Tempe or Ahwatukee YMCAs for tweens/teens.

Experiencia fantástica: Very clean , great staff and shaded parking. Kids safety around water and plenty of quality flotation .

Experiencia fantástica: Huuuuuge

Experiencia positiva: Friendly, clean

Experiencia positiva: Great staff and equipment!

Experiencia fantástica: I Love this place. Has an excellent staff, daycare center employees are wonderful. Facility is always clean. Great family environment, youth sports programs, fundraisers. Get involved with the YMCA, you'll never regret becoming a part of a great place

Experiencia fantástica: Absolutely love this YMCA. We joined as a family for $80 bucks a month. You receive free swim lessons for 3-4 year olds. Drop in day care while you work out for 2 hours, and date night drop off. Just for that it's totally worth it! Great family YMCA. Lots of diversity and the Zumba class is really fun!

Experiencia fantástica: My daughters have both been in YMCA volleyball leagues. This is where they play their games. This place is clean and has ample parking and seating. The staff has always been friendly.

Experiencia fantástica: Good place to grab a work out

Experiencia fantástica: This place has all the equipment you need to your fingertips, and it also allows teens enter the gym without any guidance 14+

Experiencia fantástica: This is an amazing place to bring your children to hang out and have a great time. My son is autistic and they were the only establishment that would take him with his disability. They take the time out for him and always show concern, respect and gratitude. The staff is very diligent and fantastic.

Experiencia positiva: Great place with a gym and pool

Experiencia positiva: For the size of the community, I am a little disappointed in the size, but it's a clean facility and it seems as if they've packed it all in. The pool area seems looks nice.

Experiencia positiva: I've been here for a while now and it's been a good experience until today. First, let me say that everyone is very, VERY, nice. Parking isn't bad and there is even some covered parking. It's not busy(unlike other places I've been to that are jam packed) from 8-10:30(the time I'm there) and everything is clean and nice. So everything was going nice. Today, I tried to sign my daughter up for this Friday's date night. You get to drop your kids off and they do activities. I already told my daughter about it and now I've got to figure out how to tell her it's not happening. The reason? They cut it off at 25 kids and it's full. Now if that's where the story ended I wouldn't have given it a second thought. It was what it is and I didn't sign up in time. My fault. . But, when I asked to sign up at the front counter I was told by the super nice guy there that it was full but just ask the lady who runs the child care center and see if she will make an exception. Now maybe I read him wrong but it seemed to me like it would not be a big deal. I think most of us have been in that situation before. Someone tells you something might happen and they say it like it's no big deal or they say it like it probably won't happen but ask anyway. Again, to me it came across as no big deal and again maybe I read him wrong. So I go back to the lady in charge and I mention Friday night. I never said they told me to ask about making an exception I just mentioned signing up. She told me no it was full and that was pretty much it. So what am I suppose to think? Maybe I'm wrong but I take that stuff personally. Because we all know darn well they could take one more kid. We all know if it was a personal friend or someone close they would have made the exception. It makes me think they play favorites. I'm just be honest with how I feel. How would you, as a customer feel? Maybe I'm wrong? And I know what some of you will say. I should have signed up sooner. I agree. But I was sick a lot of last week and I had a surgery this week. So it's not like I had a ton of time and it wasn't at the front of my mind. So overall the place has been nice but I'll probably be casually looking for a new place. I know how I am and this will eat at me every time I come here now and it'll tick me off. It's an issue I have. Again, let me be very clear, everyone is super nice here.